Testimonials

Sierra Jane, VIC


Chris was absolutely amazing. He is knowledgeable and really knows his stuff. After going through each of our cats personalities, preferences and then the problem via a Zoom meeting he broke everything down and came up with some fantastic solutions for us. He made everything simple and really explained new processes well. He is very friendly and just an all around awesome human being - we will definitely be recommending Chris and if you are thinking of booking him, don't wait, do it! Best decision we have made - thank you so much Chris!

Marti Baker, NSW


Chris is an amazing guy. I started this journey without any belief my Jasper’s issues could be remedied. And after a very detailed Facetime consultation and a full report, I commenced the suggested procedure, not really believing it would work. But within 2 days, Jasper had stopped pooing outside the litter box. Today it is nearly three weeks since the consult and he is still on track. Thank you Chris for your genuine care and interest. You really are fantastic!

Alice Powell, SA


Let me start by saying Chris has literally saved our little fur family! Our beautiful boy Harley became very stressed after the addition of Rose the kitten and over the course of a few months things only spiralled with constant yowling, pacing the house and growling and hissing at Rose. We were worried that the only way he’d be happy again is if we separated them :( …enter Chris! Who was very thorough in our consultation and took the time to really understand our situation. His suggestions were spot on and but also easy for us to implement and stick to. The results were almost instantaneous and a month later with some follow-ups in between we have our happy boy back and the bond between us and his little sister is even stronger than before. It’s evident that Chris has a very deep understanding of cat behaviour but is able to translate this into tangible solutions for those not as “cat literate” and they WORK. If you have a cat/s, I would highly recommend seeking Chris’s advice to optimise your cat’s environment, routine and overall happiness.

Sandra Shaw, VIC


For a start, Chris is just a lovely guy. He's a great listener and genuinely cares about our cats and our situation. We have two males, and these are the first cats we've ever kept indoors, which has resulted in unanticipated challenges and behaviours. We've been following Chris's recommendations one by one (no stress) and have seen an enormous improvement in our 'special' cat. No more destructive behaviour, litter/urination issues, stress or cystitis. We only wish we had found Chris sooner and avoided the anguish, vet bills and house damage. Happy cats - happy home 😻 Thank you Chris! Shaw family

Sue Rees, NSW


Using Zoom, Chris was able to see first-hand their environment and the dynamic between my pets. With his advice and some small changes at home I was able to correct the situation and create harmony between my cats in a short amount of time. Chris is very knowledgeable, approachable and offers great advice and wonderful support. I would highly recommend Catology and Chris O'Neil.

Louise Spence, NSW


I had been concerned that my cat Cleo had anxiety. I considered myself reasonably well fitted to trouble-shoot this problem but wound up with too much information and little success. After one consultation with Chris he identified that there was a dietary component I had not fully understood, and some factors with the set up of my home that had fairly straightforward solutions. Chris also had some good strategies to compensate for the disruptions to Cleo’s routine that result from my shift work. Some advice was as simple as investing in a few pieces of equipment and a couple of others required a small amount of effort to introduce or maintain. The results were very effective. Chris’s ongoing support in subsequent weeks was terrific and his book is also worth purchasing. Cleo is much happier and I feel more confident that she is content when I am at work. In hindsight I wish I had done this sooner and would recommend Catology to anyone wanting to improve their cat’s life.

Karen Fittall, NSW


Our household is pretty familiar with welcoming new four-legged family members, but a couple of months after we’d adopted Alfie - a beautiful 4-year-old ginger boy - we were at our wits end. An uninterrupted night’s sleep was a thing of the past, he’d begun spraying indoors and was completely unsettled. We had a pretty good idea WHY it was happening but had no idea how to tackle it. We reached out to Chris for help because we were not only confused about what to do, we were confused about what not to do. What would help? But also, what might make things worse? We were stuck. With Chris’s expertise, advice and suggestions, we were able to put some strategies in place immediately and feel confident that we were helping Alfie rather than frustrating him further. Within a couple of days, things were already getting better. Now, just a month later, it’s like we have a different cat. He’s happy and so are we.

Kathy Walsh, Upwey, VIC


I called Chris after reading his book on cat behaviour - great book and so informative! Chris was very thorough in exploring all aspects of my cats interactions and their 'resources' and he provided great insight into whats probably happening between my three cats. We have made some simple changes and I have one cat thats got her confidence back, and all three are more settled around each other. Definitely a success! Thanks Chris!

Kathy, Bowen, QLD


From the very first phone call, I knew it was going to be helpful to book a session with Chris.  Our twelve month old kitty had been aggressive towards me for some time and it was wearing very thin.  Chris helped me understand her behaviour from a cat's perspective which helped enormously.  Knowing she wasn't being deliberately nasty was a relief.   She was just being a cat!  That said, her rough and tumble behaviour was very difficult to live with.  I learned that what I was doing was reinforcing that behaviour and I would need to make some changes in how I responded to her.  I've learned to think differently about Shadow and appreciate her for the high spirited girl she is.  Chris has been very supportive and encouraging.  He answers all my questions in detail and followed up by email each week after our initial skype session.  Previously, we thought we may have to re-home Shadow but I am so much happier now that we are working towards a solution.

Nick and Louise, Hawthorn East, VIC


We engaged Chris primarily due to our two cats keeping us up at night and generally driving us crazy. There’s no doubt Chris’ knowledge and pragmatic advice has significantly improved our home situation and equipped us with the tools and understanding to better drive more positive behavioural outcomes with Maui & Kona

Sam, Strathpine QLD


My partner and I are so grateful for the assistance from Chris in modifying our cat, Max’s, behaviour. When people ask for our cats breed we always tell them ginger ninja. We were lying. He was nothing like a ninja. More like an elephant. Who had decided he wanted to be nocturnal and that the humans must be awake with him. After almost a year of struggles and throwing pairs of socks in the direction of the noise at 2am, we finally enlisted help. With the advice from Chris we had broken Max’s bad habits in less than 2 weeks. And it’s as if he knew his habits were bad and was just waiting for us to work it out and help him break them. Because in return for breaking his bad habits we have a far more affectionate cat who not only loves us more but is nicer to his other cat siblings. We can no longer refer to him as the cranky old man at just 4 years old 😂
Thanks again Chris! Fingers crossed we don’t need your assistance again but If we do we won’t hesitate!

Michael and Claire, Townsville QLD


My fiancee and I have a rescue cat that had many behavioural issues, including inappropriate urination, excessive biting and severe separation anxiety. He is on calmative medication but every time we went away he urinated inappropriately.
My partner is an experienced cat owner, yet we couldn't seem to work out a solution. It was causing us (and our cat) so much anxiety! Chris came over and inspected our place, and gave us some really practical and insightful advice and suggestions around making some subtle changes to the environment. The next time we went away for 3 weeks, our cat had no issues at all, and we returned to an extremely happy and increasingly confident cat (and clean apartment!). Chris was a miracle worker, very professional and thorough. We were so happy with the result and would engage him and his services again.

Natasha, Attadale WA


I have been having behavioural problems with my 3 cats for 8 months now and I had tried everything from medication to a cat whisperer. Chris has been the only one who has been able to help me. My cats behaviour has improved so much and Chris has guided me through the whole way with constant support. Cant thank Chris enough on helping teach me how cats behave and the small changes required to fix a problem which everyone else said I would need to rehome one.

Amanda, Fairlight, NSW


I am so grateful I found Catology.  Chris is seriously a cat whisperer!  One of our cats, Gem, has been overgrooming and her body language and behaviour seemed to suggest she was highly anxious and often depressed.  Our local vet was hugely unhelpful, and a session with our local cat psychologist was going to cost upwards of $800!  I was getting quite anxious about it myself.  After a one hour online consult with Chris, he sent us an action plan and honestly we saw a difference almost immediately after we started implementing some of the recommendations.  Gem is so much happier these days and her fur started growing back.  Chris has also been amazing at checking in and providing ongoing support.  And not only does he understand cats, he understands their humans. He knows we have limitations and he manages that too.  There's obviously no magic bullet with psychology/behaviour issues, but if you have an unhappy cat I would, without a doubt, recommend speaking to Chris.

Rachel, Norman Park QLD


Chris has a highly in-depth knowledge of cats behaviour and psychology. One of my cats had been suffering anxiety and as a result being very destructive scratching all of my furniture and also being very aggressive towards me. Chris was able to help me identify what the underlying issues were causing these problems . Chris’s behaviour modification suggestions have been highly effective in addressing the problems and I have seen a drastic change in my cats overall demeanour, she seems much happier and is finally showing me affection after many years which is a beautiful thing. The consultation was money well spent and I highly recommend Catology.

Lauren Thomas, Bella Vista NSW


Chris is a wonderful and reassuring behaviourist, that makes you feel comfortable before, during and after your consultation.
He is very skilled and knowledgable, when it comes to cat behaviour and he has given me some strategies to introduce my new cat Teddy, to my other, resident cat Milo, after Teddy's history of redirected aggression and anxiety.
One thing that really stood out however, was his ability to listen, understand and empathise. He is never too busy to talk to you, and does not put a time limit on your consultation. He gives you undivided attention, support and an effective timeline and in depth strategy, to improve both you and your pet's life at home.
He even spoke to my mum for over an hour, when she needed assistance with Teddy. In fact, she was so impressed, that she told me how wonderful his energy is and how she is so happy she found him. I agree.
I highly recommend him.